EDR & XDR for businesses that can't afford a SOC.
Endpoint Detection & Response and Extended Detection & Response, deployed and tuned by Sophos-certified engineers in Ottawa. Built into our Managed IT, never a side product.
Antivirus tells you what was caught yesterday. EDR tells you what's happening right now — and rolls it back.
EDR (Endpoint Detection & Response) records everything that happens on a laptop, server or workstation: every process, every network call, every file change. When something looks wrong — a script downloading PowerShell, an inbox rule forwarding to a Russian domain, ransomware encrypting at 600 MB/s — the agent kills it, isolates the host from the network, and rolls the changes back.
XDR (Extended Detection & Response) is EDR plus the rest of your stack: email, firewall, M365, cloud workloads. It correlates a phishing click on a laptop with the inbox rule that was created six minutes later, and the impossible-travel sign-in from Saint Petersburg ten minutes after that. Without XDR, those are three forgettable alerts. With XDR, they're one incident, one ticket, one rollback.
What you get with 4UIT EDR/XDR
We deploy Sophos Intercept X with XDR as the default — same agent, full forensic capture, 90-day data retention. Every endpoint reports into a single console our engineers watch. Every alert with severity ≥ medium gets a human eye within minutes, not hours.
The agent is light enough to run on a 2018 ThinkPad without a fan-spin, and strong enough to stop a domain-wide ransomware outbreak before it touches the second machine. We've tuned it across dental clinics, law offices and retail networks across Ottawa — there is no "default" install on our customers' fleets.
Why Sophos, not the brand on the billboard
We are a Sophos Partner by deliberate choice. Their detection engine is consistently rated top-3 by MITRE ATT&CK evaluations, the console is pleasant to actually live in, and their MDR analyst team is the largest in the industry — 500+ humans, three follow-the-sun SOCs. When something fires at 3 AM on a Saturday, an analyst is on it before our engineer's alarm clock has gone off.
Pricing & commitment
Per-endpoint, monthly. Includes the license, deployment, tuning, ongoing rule management, and incident response when (not if) something fires. No multi-year lock-in — month-to-month after the first 30 days. We've never had a customer leave for a cheaper EDR; the math doesn't work once you've priced your own incident.
Common questions.
What's the difference between antivirus and EDR?
Antivirus matches files against a list of known-bad signatures. EDR records the behaviour of every process — what it touches, what it spawns, what it talks to — and stops it based on what it's doing, not what it looks like. EDR catches things antivirus has never seen before, including fileless attacks and living-off-the-land techniques.
Is EDR enough on its own, or do I also need MDR?
EDR is the technology. MDR is the humans watching it 24/7. If you have an internal IT team that can be paged at 2 AM and knows what 'PowerShell -enc' means in context, EDR alone may suffice. Most small Ottawa businesses don't, and that's where MDR earns its keep.
How long does deployment take?
For a typical 25–100 endpoint fleet: agents pushed within 24 hours, baseline tuning over the first two weeks, full XDR correlation live by week three. We do this without taking your team offline.
Will it slow down older machines?
The Sophos agent is one of the lightest in the industry — typically 1–3% CPU under normal load. We've installed it on 2017 hardware with no complaints. If a machine is already struggling, the agent will tell us, and we'll flag it for replacement.
What happens when something fires?
On medium-severity, our engineer reviews within 30 minutes, contains the host, and works through the timeline. On high/critical, the host is auto-isolated, you get a phone call, and we run incident response in real time. With MDR layered on, Sophos analysts engage in parallel.
Ready to make your IT boring?
20-minute call. No deck, no pressure. We listen, then propose.
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