IT priced for mission, not margin.
Charities and non-profits run on tight budgets, sensitive donor data, and board oversight. We work within all three — and help you claim every IT grant you qualify for.
Donor trust is your most valuable asset. A breach of donor records is a fundraising event you don't want to host.
4UIT supports Ottawa non-profits, charities, and registered associations on stacks built around Microsoft 365 Non-Profit licensing, Google for Nonprofits, Salesforce NPSP, Raiser's Edge NXT, DonorPerfect, Sumac and Keela. We help you claim the licensing grants you qualify for (M365 Business Premium grants 10 free seats; Google Workspace grants core licenses to qualifying charities), then manage what's installed.
What non-profits actually need
Donor-data protection. CRM systems holding donor records, payment information, sometimes case-management data on vulnerable populations. We deploy MFA on every account, encryption on every device, role-based access on the CRM, and audit logging that tells you who looked at what — because for some non-profits, that data is more sensitive than commercial customer data.
Volunteer-friendly access. Volunteers come and go. We design account lifecycles where temporary volunteers get scoped access (case management, mailing list, but not financial records) and offboard cleanly when their term ends. No "we forgot to disable the volunteer's email" gaps.
Board-friendly reporting. Boards want to see that IT risk is being managed. We produce a quarterly board-level summary in plain language: backups verified, security incidents handled, compliance posture, recommended capital projects. Not the engineer's report; the board's.
Affordable security. The Sophos charity pricing, Microsoft non-profit licensing, donated hardware partnerships — we know which doors are open and walk you through them. Effective security at non-profit pricing is achievable.
CRA & governance
We document data-handling practices at a level that satisfies CRA charity registration audit and your privacy commitment to donors. Backups stay in Canadian-region storage. Retention policies aligned to your records-management policy.
The Ottawa specifics
We work with social services, faith-based organisations, arts organisations, advocacy groups, and federations across the NCR. Pricing is sensitive to mission budgets — we discount when the work allows and quote honestly when it doesn't.
Common questions.
How do non-profit pricing and grants actually work?
M365 Business Premium grants up to 10 free seats to qualifying registered charities. Google Workspace offers free or discounted core licensing. TechSoup Canada brokers software at deep discounts. We help you confirm eligibility, register, and claim — the application process takes 4–8 weeks.
Can you work within our budget?
Yes — and we'll be honest about what falls within it and what doesn't. We typically scope managed IT to fit a board-approved monthly figure, then prioritise: security baseline first, productivity tooling second, growth projects third.
How do you handle volunteer accounts?
Scoped access by role (case management vs. fundraising vs. admin), with documented offboarding when a volunteer's term ends. We can integrate with your volunteer management system if you have one (Better Impact, Volgistics) so account lifecycle follows the volunteer record.
What about donor data residency?
Canadian-region storage by default for everything we control. Some platforms (Salesforce, Raiser's Edge cloud) store in US/global regions; we make that explicit in your data-handling documentation so you can disclose it on your privacy policy.
Do you provide reports the board can actually read?
Yes — quarterly. One-page summary, plain language, no jargon. What we did, what we found, what we'd recommend, what it would cost. Boards we work with say it's the only IT report they've actually read all the way through.
Ready to make your IT boring?
20-minute call. No deck, no pressure. We listen, then propose.
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