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Accessibility

WCAG 2.0 Level AA · AODA-aligned

4UIT Inc. is committed to making this site usable for everyone — keyboard-only, screen reader, low vision, motor impairment, cognitive disability. This page describes the standard we work to, what we have checked, what we know is imperfect, and how to tell us when something is wrong.

01. The standard

Our target is WCAG 2.0 Level AA, the standard required by Ontario’s Accessibility for Ontarians with Disabilities Act (AODA) through the Integrated Accessibility Standards Regulation (O. Reg. 191/11), with the two AODA-recognised exceptions: live captions (1.2.4) and audio descriptions (1.2.5).

AODA’s web requirements formally apply to organisations with 50 or more employees. We apply the standard regardless of size — accessibility is a baseline, not a threshold. The redesigned site additionally works to WCAG 2.2 AA success criteria as an internal target, but 2.0 AA is the conformance we claim.

02. What is built in

  • Semantic HTML — one H1 per page, ordered headings, landmarks, lists, and tables only for tabular data, with proper headers and captions.
  • Full keyboard operation — every menu, accordion, filter and form works with Tab, Shift-Tab, Enter and Space, with visible high-contrast focus on every interactive element, and a skip-to-content link on every page.
  • Colour contrast measured, not assumed — text at or above 4.5:1, large text and UI components at or above 3:1, including hover and active states.
  • No reliance on colour alone — status indicators are always paired with text.
  • Touch targets of at least 44 pixels; pinch-zoom never disabled; text zooms to 200% without breaking layout.
  • Motion defers to prefers-reduced-motion — animation collapses to essentially zero when your system requests it.
  • Forms with programmatically associated labels, errors marked in text, and focus moved sensibly after submission.
  • No auto-playing audio or video anywhere on the site; document language declared on every page.

03. Known limitations

  • Decorative graphics — the node-map, console mock-ups and status “LEDs” are aria-hidden decoration; the real content is always in the prose alongside.
  • The italic-emphasis heading style is visual only — screen readers read emphasised words the same as surrounding text, which is intentional.
  • The Services and Industries dropdowns expose aria-haspopup and live aria-expanded state, close on Escape, and their destinations are all reachable through the footer for anyone who prefers not to use dropdown UI. A full role="menu" pattern with arrow-key navigation is on the roadmap.
  • We link out to vendor and regulator sites whose accessibility we do not control; a barrier on an external page belongs to that vendor’s accessibility contact.

04. How we test

  • Manual keyboard pass on every page — reachable, operable, no traps.
  • Screen-reader spot checks with VoiceOver on macOS and NVDA on Windows.
  • Automated audits with Lighthouse and axe-core; failures are investigated, not filed.
  • Every text and background pair checked against the 4.5:1 threshold.
  • Mobile checks for touch-target size and zoom behaviour.

05. Report a barrier

If something on this site does not work for you because of an accessibility issue, tell us — reports are treated as priority bugs. Email hello@4uit.ca with the subject “Accessibility report,” or call 1-833-721-4848. Where possible, include the page URL and what you were trying to do, your OS, browser and assistive technology, and what did not work.

We acknowledge accessibility reports within two business days and aim to resolve issues within 15 business days, with honest timelines communicated for anything complex.

06. Alternative formats

Any 4UIT communication — proposal, contract, invoice, support article — is available in an alternative format: large print, accessible PDF, plain text or audio. Email hello@4uit.ca; alternative formats are free, timely, and we consult with you on what works best.

07. Roadmap and review

Although AODA’s multi-year-plan publication requirement applies to larger organisations, we keep an internal accessibility roadmap available on request. Current focus: the dropdown ARIA pattern, skip-link visibility on focus, and heading-hierarchy audits across articles.

This statement is reviewed annually and after any significant site change. References: WCAG 2.0 (W3C) · O. Reg. 191/11 · AODA, 2005 · WAI-ARIA.

08. Contact

4UIT Inc. — Accessibility · 5-2000 Thurston Drive, Ottawa, ON K1G 4K7 · hello@4uit.ca · 1-833-721-4848.