Computer repair for Orleans.
East-end Ottawa coverage from a shop that's actually east-end. On-site at homes and offices across Orleans, Cumberland, Beacon Hill, Cyrville and Vanier — or drop-off at Thurston Drive, ten minutes away.
Most computer-repair shops in Ottawa are downtown or out in Kanata. We're east-end, which makes us the closest serious option for Orleans, Cumberland, and Vanier.
Our office on Thurston Drive sits about 10-15 minutes from most addresses in Orleans by the 174 or Innes. That proximity matters more than it sounds. Same-day on-site is realistic. A drop-off doesn't burn an afternoon. And when something needs to be picked up urgently — a desktop tower a customer can't lift, a server pulled from a small business after a power event — we can be there fast.
What we fix
Same scope as our main repair desk. Laptops, desktops, all-in-ones, and Macs across Dell, HP, Lenovo, ASUS, Acer, Microsoft Surface, and Apple. Hardware (screens, keyboards, batteries, hinges, ports, RAM, SSD, GPU, PSU, motherboard) and software (OS reinstall, virus and malware removal, slow-machine diagnostic, data migration). Linux is welcome.
For Orleans small businesses — there are a lot of them, especially in retail, services, and east-end professional offices — we also do the small-business pieces: switch and router troubleshooting, point-of-sale terminal repair, shared printer setup, on-prem server diagnostic. If the work crosses into ongoing IT support, we'll tell you and we can quote that separately.
How it works
On-site — book a window by phone or email. We arrive with toolkit, common parts, and Windows / Linux / macOS recovery media. Most fixes are done before we leave. Things that need parts on order are quoted with a turnaround.
Drop-off at 5 - 2000 Thurston Drive, Ottawa, ON K1G 4K7. Mon-Sat 08:00-19:00 ET, by appointment. From most of Orleans it's a 10-15 minute drive — quicker than crossing the city for a downtown shop.
Mail-in for the deeper east — Cumberland-Sarsfield, Notre-Dame-des-Champs, Navan. Send via Purolator, we acknowledge, diagnose, quote, repair, and return tracked.
Common questions.
Do you serve all of Orleans for computer repair?
Yes — Convent Glen, Chapel Hill, Fallingbrook, Avalon, Blackburn Hamlet, and out into Cumberland. We also cover the east-end neighbourhoods that are technically not Orleans but are a short drive — Beacon Hill, Cyrville, and Vanier. On-site at homes and businesses, or drop-off at our Thurston Drive office.
Why drop off east-end instead of going downtown?
For most Orleans, Cumberland, and Beacon Hill addresses, the drive to our Thurston Drive office is shorter than going downtown — and there's parking. Most repair shops are clustered downtown or out in Kanata; we're the closest serious option for the east end.
How fast can you respond for an east-end call?
Most of Orleans, Cumberland, Beacon Hill, and Vanier is 10 to 20 minutes from our Thurston Drive office. For on-site that means we can usually offer same-day windows when our schedule allows. For drop-off, most repairs are done same-day or 24 hours.
How close is your drop-off if I'm in Orleans?
5 - 2000 Thurston Drive, Ottawa, ON K1G 4K7 — south-east Ottawa, just off the 417. From most of Orleans it's a 10-15 minute drive via Innes Road or the 174-417. Drop-off by appointment, Mon-Sat 08:00-19:00 ET. Email hello@4uit.ca or call 1-833-721-4848 to book a slot.
Do you repair Macs in Orleans too?
Yes. MacBook (Air, Pro, M-series), iMac, Mac mini — same coverage as Windows. Screen, keyboard, battery, trackpad, storage, RAM where supported, macOS reinstall, data migration. Board-level micro-soldering on M-series logic boards goes to a specialist partner; we manage the hand-off and chain-of-custody.
East-end machine down?
Email a sentence about what's wrong. Same-day window if we have one.
hello@4uit.ca →